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SLM CARE PACKAGE
Exclusive to the SLM Group, a great value package of products for a monthly payment to help you budget and give you peace of mind.
This package includes Warranty Cover, Breakdown & Recovery Assistance and Service Plan from a monthly payment of just £39.95*.
Many new car manufacturer warranties only last a few years - three years is the most common - so if you have, or buy, a car older than this, by default you'll need to cover the costs of repairs yourself.
Whether you've reached the end of the new-car warranty supplied by your manufacturer or you've just invested in a used car, we have a comprehensive range of SLM Care products and services to help you avoid any unexpected motoring costs in the future.
Find out more below or CLICK HERE to view a full PDF version of the products and services we have available through SLM Care.
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SLM Care Warranty
A modern car is an extremely reliable machine. But it is also an extremely complex one, with thousands of sophisticated moving parts. This means that, should anything go wrong, the cost of repairs could come as an unpleasant surprise.
In fact, when labour charges are added, even the simplest problem could land you with a considerable bill.
*Source: Average across all makes and models. Car Care Plan 2021. Costs will vary according to the make, model and engine size of the vehicle you drive.
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The older a vehicle becomes or the more miles it drives, the higher the risk of mechanical or electrical failure. Repairs can be costly.
We pay out an average of £845* per warranty claim and there is no limit.
**Source: Taken from Car Care Plan Warranty reports in 2021
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Product Benefits
Unlimited Claims Pays up to the value of the vehicle at the time of purchase in the aggregate Parts & Labour Covers full parts & labour costs with no hidden charges New for old Only new OE specification replacement parts are used in any warranty repairs with no customer contributions, where the repair replaces new-for-old parts Vehicle replacement A mid-sized saloon car is available for up to 7 days (after the first 24 hours) while your car is repaired under warranty Alternate expenses Cover for hotel or rail fares up to £60 including VAT Continental cover Up to 60 days per annum wihtin the EU and EFTA Private transfer Vehicles sold privately can transfer the warranty for a fee of £25 -
Components Covered
SLM Care Warranty covers the the above mechancial and electrical parts of the covered vehicle against mechancial and electrical breakdown. It also covers the cost of labour needed to fit or repair the parts.
Terms and conditions apply. For full details of cover please CLICK HERE to view the SLM Care Warranty Document.
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SLM Care Assist
In the unlikely event that your car breaks down it's good to know that someone will come out to help. Our Motor Warranty Assistance package eases the inconvenience and discomfort of a breakdown by offering comprehensive cover 24 hours a day, every day for the year.
SLM Care Assist covers the vehicle, so anyone who is driving the car is covered.
Terms and Conditions apply. For full details of cover please CLICK HERE to view the SLM Care Warranty Document.
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Assistance Response and transfer of vehicle, caravan or trailer plus five passengers to the nearest garage Recovery Transportation to home address, or journey destination Home Start Response at home or within one mile, or transfer for repairs to the nearest garage Accident Assistance in the event of a road accident and transportation to a local nominated address Message Service Two messages to home and office Puncture Cover Cover provided in the event of a puncture Nationwide Recovery Provides recovery of an immobilised vehicle (including a caravan or trailer which was on tow at the time) and up to a maximum of five people to the nearest garage able to undertake the repair. If this is not possible at the time, you will be transported to your home or your original destination -
SLM Care Service Plan
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No-one likes nasty surprises... especially car servicing charges!
Our Service Plan is designed to provide you with the security of knowing that you won't face a large bill when your next service is due.
Just some of the benefits of our Service Plan:
- Beat inflation and fix the cost of future servicing at today's prices.
- Simple affordable monthly payments
- Interest Free
- Non contractual, cancel at any time
- No large annual service bills to pay
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Cover Level
Our Service Plan includes two services, a small service in year 1, and a large service in year 2.
Terms and Conditions apply* For full details of cover please CLICK HERE to view the SLM Care Service Plan Document.
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SLM CARE Warranty is administered by SLM Care Warranty Administration, a trading name of Car Care Plan Limited. Care Care Plan is one of the UK's leading warranty administration specialists, and you will receive a first-class administration service that is always reliable and handles claims quickly and efficiently.
SLM CARE Assist administered by Call Assist Ltd, Axis Court, North Station Road, Colchester, CO1 1UX
*For full Terms and Conditions and details of cover please CLICK HERE to view the SLM Care Warranty Document.
*SLM Care products are only available on qualifying vehicles up to 2.5L engines.
Meet the Service Team
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Aidan Catterall Apprentice Technician
Norwich Toyota -
Alan Davis Master Diagnostic Technician
Lowestoft Toyota -
Alex Newby Apprentice Technician
Hastings Toyota -
Amanda Sales Host
Norwich Toyota -
Andrew Waters Service Advisor
Attleborough Toyota -
Anthony Simmons Master Technician
SLM Lexus Norwich -
Ben Hughes Aftersales Team Leader
Attleborough Toyota -
Ben McCullagh Customer Consultant
Uckfield Toyota -
Ben Sharman Toyota Technician
Norwich Toyota -
Brandi Martin Apprentice Technician
Hastings Toyota -
Brandon Sadler Service Advisor
Norwich Toyota -
Callum Palmer Aftersales Manager
SLM Select Approved Used Cars Hastings -
Chris Youngs Toyota Technician
Lowestoft Toyota -
Christian McIntosh Toyota Technician
Uckfield Toyota -
Dale Watkins Trainee Customer Consultant
Norwich Toyota -
Dan Slowly Service Manager
SLM Vauxhall Hastings -
Daniel Cole Technician
Nissan Authorised Repairer -
Darren Evans Technician
Lowestoft Toyota -
Darren Falgate Customer Experience Manager
Lowestoft Toyota -
Darren Howard Service Manager
Norwich Toyota -
Darren James Driver
Lowestoft Toyota -
Dhivya Suresh Service Advisor
Hastings Toyota -
Dom McAllister Apprentice Technician
Norwich Toyota -
Felix Thorp Technician
Nissan Authorised Repairer -
Gareth Pyle Customer Service Manager
Lowestoft Toyota -
Gary Sadler Toyota Master Technician
Hastings Toyota -
Gavin Hornby Service Manager
Hastings Toyota -
Glen Reynolds Technician
Norwich Toyota -
Glenn Morris Technician
Attleborough Toyota -
Grace Hannaford Service Advisor
SLM Vauxhall Hastings -
Grace Shorthose Apprentice Technician
Attleborough Toyota -
Harry Munro Trainee Customer Consultant
Norwich Toyota -
Heather Lower Senior Service Advisor
Nissan Authorised Repairer -
Hisham Chowdhury Technician
Nissan Authorised Repairer -
Jack Adams Technician
SLM Vauxhall Hastings -
Jack Diplock-Cass Customer Consultant
Lowestoft Toyota -
Jaiden Palmer-Forster Trainee Customer Consultant
Lowestoft Toyota -
Janet Gaines Service Advisor
Hastings Toyota -
Jenny Smith Showroom Host
Norwich Toyota -
Jordan Neighbour Service Advisor
SLM Suzuki Tunbridge Wells -
Kieran Lovick Technician
Norwich Toyota -
Kimberley Skinner Service Advisor
SLM Vauxhall Tunbridge Wells Authorised Repairer -
Kyle Swain Apprentice Technician
Lowestoft Toyota -
Lewis Griggs Toyota Technician
Norwich Toyota -
Lewis Hesmer Technician
SLM Select Approved Used Cars Hastings -
Liam Flint Customer Consultant
Uckfield Toyota -
Lisa Osbourne Showroom Host
Norwich Toyota -
Lisa Stovell Aftersales Booking Advisor
SLM Vauxhall Hastings -
Luis Underwood Technician
SLM Suzuki Tunbridge Wells -
Luke Warner-Melbourn Service Advisor
SLM Select Approved Used Cars Hastings -
Lydia Haynes Trainee Customer Consultant
Uckfield Toyota -
Mark Bradford Toyota Technician
Hastings Toyota -
Mark Butler Technician
Hastings Toyota -
Mark Pearson Service Advisor
Norwich Toyota -
Mark Williams Aftersales Manager
SLM Suzuki Tunbridge Wells -
Martin Grubb Toyota Master Technician
Norwich Toyota -
Nathan Codling Apprentice Technician
Attleborough Toyota -
Nathan Webb Customer Consultant
Lowestoft Toyota -
Navid Valipour Customer Service Manager
SLM Lexus Norwich -
Nick Robinson Toyota Master Technician
Norwich Toyota -
Nirosh Munireddy Trainee Customer Consultant
Uckfield Toyota -
Oliver Hathaway Parts Advisor
Uckfield Toyota -
Rahul Muraleedharen Toyota Technician
Uckfield Toyota -
Reece Coleman Toyota Technician
Hastings Toyota -
Richard Atkins Service Advisor
Norwich Toyota -
Richard Cruickshank Service Advisor
Hastings Toyota -
Rob Bernstone Service & Workshop Controller
Lowestoft Toyota -
Rob Leach Service Advisor
Norwich Toyota -
Rob Wheeler Technician
Nissan Authorised Repairer -
Robbie Tribe Apprentice Customer Service Specialist
Norwich Toyota -
Ross Stevens Technician
Hastings Toyota -
Ryan Carn Apprentice Technician
Uckfield Toyota -
Sam Brooks Technician
SLM Vauxhall Hastings -
Sam Ide Apprentice Technician
SLM Vauxhall Hastings -
Sam Woolcott Service Advisor
Nissan Authorised Repairer -
Sarah Henry Host
Lowestoft Toyota -
Sarah Wilson Sales & Aftersales Co-Ordinator
SLM Select Approved Used Cars Hastings -
Scott Harris Aftersales Consultant
SLM Suzuki Tunbridge Wells -
Sean Heath Customer Consultant
Lowestoft Toyota -
Simon Boyce Service Advisor
Norwich Toyota -
Stephen Buxton Workshop Controller
Norwich Toyota -
Thomas Selby Aftersales Manager
Uckfield Toyota -
Tom Hurn MOT Manager
Attleborough Toyota -
Tom Miller Driver
Attleborough Toyota -
Tom Pierce Technician
SLM Vauxhall Hastings -
Tommee Drew Customer Consultant
Norwich Toyota -
Tony Linnell Technician
Lowestoft Toyota -
Tracy Dugdale Service Bookings Advisor
Norwich Toyota -
Zac Robinson Service Advisor
SLM Vauxhall Tunbridge Wells Authorised Repairer -
Zoe Warner Customer Service Support
SLM Vauxhall Hastings
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